SHIPPING FEES

 Shipping charges are below :

 Please note that Lysboon processes all orders in EUR only.

   Delivery and return | lysboon.com

 French standard orders

We now offer free shipping for orders over € 60 for our customers in France.

 French orders below € 60, the shipping costs are € 5.99.

 Orders are sent with La Poste and take approximately 1 to 3 working days depending on the destination.

You will receive an email once the package devolve to La Poste (a tracking number will be included).

 

European orders

 We now offer free shipping for orders over € 85 for our customers within the European Union.

European orders below € 85, the shipping costs are € 9.99.

Orders are sent with La Poste and take approximately 3 to 7 working days depending on the destination.

You will receive an email once the package devolve to La Poste (a tracking number will be included).

Your package will be delivered against signature.

 

International orders

 The shipping costs of the orders over € 180 outside the European Union are € 29.99.

 The shipping costs of the orders below € 180 outside the European Union are € 29.99.

 Orders are sent with La Poste and take approximately 1 to 3 weeks depending on the destination.

You will receive an email once the package devolve to La Poste (a tracking number will be included).

Your package will be delivered against signature.

 

Please note that there may be delays in deliveries following periods of the year, which is unfortunately beyond our control and they are not calculated in our estimate of delivery time.

 

Please note too that all costs and customs duties are payable by the recipient. Lysboon is not responsible for any costs incurred for shipping orders abroad.

For more informations on customs fees for each country, please contact the customs official of your country.

Make sure the address provided during the payment process is correct.

Lysboon disclaims any responsibility if you do not receive your package due to incorrect or incomplete address or misinformed at the time of the order.

 

Places of delivery

We deliver our products all over the world. Orders will be shipped Monday to Friday by La Poste.

If for some reason you can not take delivery, especially because you are not present to approve the reception, you will find a notice with informations on the location of your package and how to make your withdrawal or reception.

 

Items returns

If you are not completely satisfied, you can return the item(s) within 14 days from the next day of receipt in accordance with article L.121-21 of the Consumer Code . Items must be returned in their original condition, without being used and in their original packaging. If the label is removed, it is not possible to return the product. For this, please use the cancellation form provided for this purpose. The email requesting the return number must be sent within 24 hours after receipt of the items you wish to return to the following address : service-clients@lysboon.com